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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Eleni Karytinou

Eleni Karytinou

October 2, 2024

5  out of  5
rating by Eleni Karytinou
"I couldn’t be more satisfied with my experience working with Paul. From the very first conversation, they took the time to truly understand my needs and patiently explained all my options in a way that was easy to understand. Their professionalism, honesty, and attention to detail really stood out. I always felt like I was in good hands, and I appreciated their prompt responses to my questions, no matter how big or small. Paul and his team made the entire process smooth and stress-free. If you're looking for an agent who genuinely cares about their clients and goes above and beyond, I highly recommend Paul Lavelle!"
We responded:
"Eleni Thank you so much for your kind words"
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Joseph Francis

October 1, 2024

5  out of  5
rating by Joseph Francis
"Changing my Policy with Jinni went quick and smooth! Great agent to talk with too!"
We responded:
"Joseph, thank you for your fantastic review! I'm happy to hear that Jinni made the process of changing your policy quick and smooth. We appreciate your kind words and are always here to help with any future needs. - Paul Lavelle - State Farm Insurance Agent, Athens, GA"
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Jack Grafe

September 24, 2024

5  out of  5
rating by Jack Grafe
"I spoke with Jinni; she was absolutely fantastic, explained everything well, and was able to help adjust my policy to what I needed."
We responded:
"Jack, thank you for your wonderful review! I'm happy to hear that Jinni was able to assist you effectively and adjust your policy to meet your needs. We appreciate your feedback and are always here to help with any future questions or needs. - Paul Lavelle - State Farm Insurance Agent, Athens, GA"
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Andrew Smith

September 20, 2024

5  out of  5
rating by Andrew Smith
"Very smooth experience"
We responded:
"Andrew, thank you for sharing your positive experience! I'm glad everything went smoothly for you. If you ever need further assistance, our office is here to help. - Paul Lavelle - State Farm Insurance Agent, Athens, GA"
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Andrew Goss

September 13, 2024

5  out of  5
rating by Andrew Goss
"It was a good learning experience learned a lot Thanks"
We responded:
"Andrew, I'm glad you had a good learning experience with us. Thank you for your positive feedback! If you have any more questions or need further assistance, feel free to reach out. - Paul Lavelle - State Farm Insurance Agent, Athens, GA"
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Lexi Trimmer

September 10, 2024

5  out of  5
rating by Lexi Trimmer
"Zachary is an amazing agent! Very kind and knowledgeable! Definitely recommend this office!!"
We responded:
"Lexi, thank you for your wonderful review! I'm glad to hear that Zachary provided you with such kind and knowledgeable service. We appreciate your recommendation and look forward to assisting you with any future needs. - Paul Lavelle - State Farm Insurance Agent, Athens, GA"
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Betsy Barry

September 5, 2024

5  out of  5
rating by Betsy Barry
"Paul Lavelle has been our go-to for all of our insurance needs for well over a decade now. His entire office is fantastic. We highly recommend Paul and State Farm."
We responded:
"Betsy, thank you for your kind words and for being a loyal customer for over a decade! We're happy to know that our office has consistently met your insurance needs. Your recommendation means a lot to us. If you ever need anything, we're here to help. - Paul Lavelle - State Farm Insurance Agent, Athens, GA"
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Robyn Bolton

September 4, 2024

5  out of  5
rating by Robyn Bolton
"Wonderful customer service!! So thankful to have a local company that takes such GREAT CARE of many of our family's insurance needs... Professional☆Knowledgeable Thorough☆Personable☆Honest THE STAFF IS SIMPLY THE BEST!! 👍"
We responded:
"Robyn, thank you for your wonderful review! I'm glad our team could meet your family's insurance needs with professionalism, knowledge, and honesty. Your kind words about our staff mean a lot to us. We're always here to help with any future needs or questions. - Paul Lavelle - State Farm Insurance Agent, Athens, GA"
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Tiffiany Loyd

September 3, 2024

5  out of  5
rating by Tiffiany Loyd
"I have loved this office and workers since I first walked through the door. They have been there for me with suggestions that either saved me money or let me know of new programs could. I think you all should try this company, in this office,with these people."
We responded:
"Thank you Tiffiany!"
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Heidi Ehrenreich

August 21, 2024

5  out of  5
rating by Heidi Ehrenreich
"The staff from Paul Lavelle’s Insurance office are very responsive. When my daughter had a hit and run accident, they immediately reached out to her, even though she was in another state and settled the rental car right away. I also call the office periodically and the staff always takes the time to address any questions or concerns."
We responded:
"Heidi, thank you for your wonderful review. I'm glad to know that our team was responsive and able to assist your daughter promptly during her hit and run accident. It's great to hear that our staff consistently addresses your questions and concerns. We appreciate your trust in our office and are always here to help with any future needs. - Paul Lavelle - State Farm Insurance Agent, Athens, GA"
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Rosemarie Lieffring

July 30, 2024

5  out of  5
rating by Rosemarie Lieffring
"Insurance is not a fun thing to buy, especially these days, but Paul Lavelle's team at State Farm helps ensure you get the right insurance you need at a fair price that covers you when you need it. Incredibly quick response. Service oriented. Have been with them for years."
We responded:
"Hey Rosemarie! Thanks a bunch for your awesome review! We're so glad to know that our team has been able to provide you with the right insurance at a fair price and with quick responses. Your long-term trust means a lot to us! If you ever need anything, we're here for you. - Paul Lavelle - State Farm Insurance Agent, Athens, GA"
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C H

July 25, 2024

5  out of  5
rating by C H
"I always jump at an opportunity to leave a positive review. I've had the pleasure of knowing Paul and his agency for a while. They truly care about each client and they go out of their way to educate and protect each person's needs. They are very professional and trustworthy."
We responded:
"Thank you for the wonderful review, C H! We truly care about our customers and want to make sure they are happy in every aspect. Thank you for trusting us with your insurance needs and we're happy to have you as part of our State Farm family! "
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lisa birdsall

July 18, 2024

5  out of  5
rating by lisa birdsall
"Lovely office with great staff! Jinni is absolutely amazing, very kind and super helpful!! I’d recommend her to anyone and everyone!! Really glad we chose them for our home and car insurance, they’re the best!!!"
We responded:
"Thank you, Lisa, for taking the time to leave a shoutout for Jinni. It makes our day hearing about how we were able to help wonderful customers like you with finding the right home and car insurance. We look forward to continuing our relationship! Paul Lavelle - State Farm Insurance Agent "
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ashley s

July 16, 2024

5  out of  5
rating by ashley s
"Love this office! Very responsive and great to work with. Zach helped get some updates on my account completed quickly and easily. I know that if I ever have questions or need to adjust policies, they are just a phone call away."
We responded:
"Thank you, Ashley, for the amazing review! Our team works hard to provide an excellent insurance experience, and we are thrilled to hear our team delivered for your family's insurance policies! We are lucky to have hard-working team members, like Zach, who make sure our customers can make the right choice for their coverage. Thank you for trusting us with your insurance needs! Paul Lavelle - State Farm Insurance Agent Athens, GA "
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dallas bolton

June 27, 2024

5  out of  5
rating by dallas bolton
"Jinni G with Paul lavelle’s agency is hands down the best. It’s so nice to have an insurance company that works with your best interest in mind. She always goes above and beyond and i feel so comfortable talking to her! Can’t recommend them enough."
We responded:
"Thank you Dallas! You made Jinni’s day! We think Jinni is the bomb!"
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Vasiliy Yakimenko

June 10, 2024

5  out of  5
rating by Vasiliy Yakimenko
"Excellent service, managed to get my car insurance payments down from my previous carrier"
We responded:
"Thank you Vasiliy! We are so glad we were able to lower your car insurance rate and get you more coverage. Your review made our day 😀"
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Ryan Reynolds

May 23, 2024

5  out of  5
rating by Ryan Reynolds
"Paul and his team are extremely friendly and thorough. Their service is top notch and they make sure that their clients understand all options available to them. Highly recommend!"
We responded:
"Thank you Ryan! We try to make sure you are prepared for any scenario with your auto, home, liability, life, and health insurance. Thanks for placing your confidence in us!"
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Corrina Stanley

April 21, 2024

5  out of  5
rating by Corrina Stanley
"Zach Gattie was excellent in assisting us with applying all the discounts and savings possible to our policies. We are grateful for him and the Paul Lavelle agency for servicing our family's needs as long as they have."
We responded:
"Thanks for your business Corrina and the compliment to Zach!We always wanna maximize discounts on your autos and home insurance!"
Profile photo of Felipe Bertazzo Tobar

Felipe Bertazzo Tobar

April 18, 2024

5  out of  5
rating by Felipe Bertazzo Tobar
"I highly recommend Paul Lavelle - State Farm Insurance Agent. His rapid responsiveness, genuine customer concern, and impeccable professionalism truly set him apart. Paul's quick replies showcase his commitment to clients, making me feel valued and understood. His expert handling of my insurance needs with a personal touch highlights his dedication to excellence. If you're searching for an insurance agent who goes above and beyond, Paul Lavelle is the one to choose—highly recommended for his exceptional service."
We responded:
"Thank you Felipe! We have enjoyed working with you!"
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Gillian Barlow

March 5, 2024

5  out of  5
rating by Gillian Barlow
"Five stars! I love working with Paul, Jinni, Lynn & Zach for all my insurance needs. I've got everything with them - multiple life policies, auto, home, umbrella, disability and possibly more I can't think of right now... They've even gone above and beyond by notarizing and faxing (ha!) documents for me. Being an agent for over 20 years says a lot; I deeply value Paul and his team's experience. I will always be a State Farm customer because of their outstanding service and reputation!"
We responded:
"Thank you Gillian! We appreciate your long time insurance business and look forward to the future!"
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Kara Dieke

March 4, 2024

5  out of  5
rating by Kara Dieke
"They are so responsive and easy to work with. They help me make adjustments to my policy with little hassle. Highly recommend."
We responded:
"Thanks so much Kara!"
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Dean Johnston

February 20, 2024

5  out of  5
rating by Dean Johnston
"I have been with Paul Lavelle and State Farm going on 30 years. They do a great job!"
We responded:
"Thank you Dean! We appreciate you and your business!!"
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Wanda Arnold

February 7, 2024

5  out of  5
rating by Wanda Arnold
"Jinni was super helpful in assisting me with changing my insurance company. She was able to get me an excellent price for several different types of insurance. She answered any questions that I had with expertise and made me feel like I was talking to a friend! You rock Jinni! 😊"
We responded:
"Thank you Wanda! You made Jinni’s day 😊"
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Jeff B

February 1, 2024

5  out of  5
rating by Jeff B
"Paul has had my insurance for years. No hard sales, he has guided me on all my solutions for my house and four cars. The process was well informed and tailored for my needs. Thanks!"
We responded:
"Thank you Jeff for letting us handle your insurance needs!!"
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michael brooks

January 18, 2024

4  out of  5
rating by michael brooks
"Always willing to make sure that we get exactly what we need. Thanks"
We responded:
"Thank you Michael for the kind words! And thanks for your business!"