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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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ashley s

July 16, 2024

5  out of  5 rating by ashley s
"Love this office! Very responsive and great to work with. Zach helped get some updates on my account completed quickly and easily. I know that if I ever have questions or need to adjust policies, they are just a phone call away."
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dallas bolton

June 27, 2024

5  out of  5 rating by dallas bolton
"Jinni G with Paul lavelle’s agency is hands down the best. It’s so nice to have an insurance company that works with your best interest in mind. She always goes above and beyond and i feel so comfortable talking to her! Can’t recommend them enough."
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Vasiliy Yakimenko

June 10, 2024

5  out of  5 rating by Vasiliy Yakimenko
"Excellent service, managed to get my car insurance payments down from my previous carrier"
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Ryan Reynolds

May 23, 2024

5  out of  5 rating by Ryan Reynolds
"Paul and his team are extremely friendly and thorough. Their service is top notch and they make sure that their clients understand all options available to them. Highly recommend!"
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Corrina Stanley

April 21, 2024

5  out of  5 rating by Corrina Stanley
"Zach Gattie was excellent in assisting us with applying all the discounts and savings possible to our policies. We are grateful for him and the Paul Lavelle agency for servicing our family's needs as long as they have."
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Felipe Bertazzo Tobar

April 18, 2024

5  out of  5 rating by Felipe Bertazzo Tobar
"I highly recommend Paul Lavelle - State Farm Insurance Agent. His rapid responsiveness, genuine customer concern, and impeccable professionalism truly set him apart. Paul's quick replies showcase his commitment to clients, making me feel valued and understood. His expert handling of my insurance needs with a personal touch highlights his dedication to excellence. If you're searching for an insurance agent who goes above and beyond, Paul Lavelle is the one to choose—highly recommended for his exceptional service."
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Gillian Barlow

March 5, 2024

5  out of  5 rating by Gillian Barlow
"Five stars! I love working with Paul, Jinni, Lynn & Zach for all my insurance needs. I've got everything with them - multiple life policies, auto, home, umbrella, disability and possibly more I can't think of right now... They've even gone above and beyond by notarizing and faxing (ha!) documents for me. Being an agent for over 20 years says a lot; I deeply value Paul and his team's experience. I will always be a State Farm customer because of their outstanding service and reputation!"
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Kara Dieke

March 4, 2024

5  out of  5 rating by Kara Dieke
"They are so responsive and easy to work with. They help me make adjustments to my policy with little hassle. Highly recommend."
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Dean Johnston

February 20, 2024

5  out of  5 rating by Dean Johnston
"I have been with Paul Lavelle and State Farm going on 30 years. They do a great job!"
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Wanda Arnold

February 7, 2024

5  out of  5 rating by Wanda Arnold
"Jinni was super helpful in assisting me with changing my insurance company. She was able to get me an excellent price for several different types of insurance. She answered any questions that I had with expertise and made me feel like I was talking to a friend! You rock Jinni! 😊"
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Jeff B

February 1, 2024

5  out of  5 rating by Jeff B
"Paul has had my insurance for years. No hard sales, he has guided me on all my solutions for my house and four cars. The process was well informed and tailored for my needs. Thanks!"
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michael brooks

January 18, 2024

4  out of  5 rating by michael brooks
"Always willing to make sure that we get exactly what we need. Thanks"
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Raul Medrano

January 3, 2024

5  out of  5 rating by Raul Medrano
"Zack and Jinni were both tentative, professional, easy to get along with, and made the policy process very easy!!"
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Tate Hunsinger

December 12, 2023

5  out of  5 rating by Tate Hunsinger
"She was very helpful and patient with me."
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TheGreatShamarWatson

December 11, 2023

5  out of  5 rating by TheGreatShamarWatson
"Great Customer Service and very helpful"
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Deby Sorensen

November 29, 2023

5  out of  5 rating by Deby Sorensen
"We recently switched to State Farm and chose to go with Paul as we know him to be an upstanding member of our community and an all around great guy. Not to mention that the coverage we now have is far superior to our previous coverage and the customer service we receive from his entire staff is stellar. We cannot recommend this agent and his staff more highly. Remember, when you need insurance coverage... Y'all call Paul!"
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Gina Stancil

November 10, 2023

5  out of  5 rating by Gina Stancil
"Felt welcome as soon as we walked in the door. Zach was very helpful and we even found out we were paying too much for the insurance we had just dropped through a different company! Thank you State Farm for saving us money!"
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Dominique Johnson

November 3, 2023

5  out of  5 rating by Dominique Johnson
"Great service!!! Great people!! Thanks for all you do!!!"
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Valerie McIlraith

October 25, 2023

5  out of  5 rating by Valerie McIlraith
"Happy with my new StateFarm Agency"
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Joi Lester

October 16, 2023

5  out of  5 rating by Joi Lester
"Paul Lavelle State Farm provides excellent service and is always very responsive whenever I have a question about my auto, home, and life insurance. His team was aware of a recent change in my life, and reached out to me to update my policy information and beneficiaries. My late father was a State Farm agent for over 50 years. Now that my dad has passed away, I am delighted that Paul has taken over as my insurance agent. Highly recommend!"
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Ghostie

October 10, 2023

5  out of  5 rating by Ghostie
"Very personable and friendly and explained things clearly, they schedule a check in with you separate from any claims to make sure your coverage is what you need. They explain what different options will give you and make reccomendations, but don't pressure you take out the most expensive option."
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Heather Ryland

October 6, 2023

5  out of  5 rating by Heather Ryland
"I highly recommend Paul Lavelle's office and State Farm insurance. I have been insured with State Farm for over 25 years, and have always been very satisfied with coverage and service! The staff is very friendly and helpful. I have dealt with each individual at this branch and they are all wonderful!"
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Michael Daughtry

October 5, 2023

5  out of  5 rating by Michael Daughtry
"The attention to detail is what sets this team apart from the other options available. Great Job Zach!!!"
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Makilia Lawrence

September 29, 2023

5  out of  5 rating by Makilia Lawrence
"The best place to go to save money with your car insurance. The representative was very helpful and talked me through everything so there was no confusion. I would definitely refer her to many of my friends and family"
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Sonny Brown

September 28, 2023

5  out of  5 rating by Sonny Brown
"Zack Gattie, thank you for a productive meeting of the minds over a couple issues that you very capably and painlessly were able to help me with. You’re a credit to State Farm."